:root{
    --paper:#F7F9F9;
    --paper-raised:#EFF5F6;
    --ink:#0B0E10;
    --ink-soft:#38474B;
    --rule:#D7E0E1;
    --stamp:#146572;
    --stamp-soft:#DCEEF0;
    --verified:#0E8791;
    --verified-soft:#DCF1F2;
    --bright:#00C7D4;
    --muted:#5C6C6F;
    --max:1160px;
  }

  *{box-sizing:border-box;}
  html{scroll-behavior:smooth;}
  @media (prefers-reduced-motion: reduce){
    html{scroll-behavior:auto;}
    *{animation-duration:0.01ms !important; animation-iteration-count:1 !important; transition-duration:0.01ms !important;}
  }

  body{
    margin:0;
    background:var(--paper);
    color:var(--ink);
    font-family:'IBM Plex Sans', sans-serif;
    line-height:1.55;
    -webkit-font-smoothing:antialiased;
  }

  h1,h2,h3{
    font-family:'IBM Plex Serif', serif;
    font-weight:700;
    margin:0;
    color:var(--ink);
    letter-spacing:-0.01em;
  }

  a{color:inherit;}
  .mono{font-family:'IBM Plex Mono', monospace;}

  .wrap{
    max-width:var(--max);
    margin:0 auto;
    padding:0 28px;
  }

  :focus-visible{
    outline:2px solid var(--stamp);
    outline-offset:3px;
  }

  /* ---------- NAV ---------- */
  header.site{
    position:sticky;
    top:0;
    z-index:50;
    background:rgba(237,234,226,0.92);
    backdrop-filter:blur(6px);
    border-bottom:1px solid var(--rule);
  }
  .nav{
    display:flex;
    align-items:center;
    justify-content:space-between;
    padding:18px 28px;
    max-width:var(--max);
    margin:0 auto;
  }
  .brand{
    display:flex;
    align-items:baseline;
    gap:10px;
    font-family:'IBM Plex Serif', serif;
    font-weight:700;
    font-size:1.15rem;
    text-decoration:none;
  }
  .brand .mark{
    height:32px;
    width:auto;
    display:block;
  }
  .brand .full{
    font-size:0.68rem;
    font-family:'IBM Plex Mono', monospace;
    font-weight:400;
    color:var(--muted);
    letter-spacing:0.02em;
  }
  nav.links{
    display:flex;
    gap:28px;
    align-items:center;
  }
  nav.links a{
    text-decoration:none;
    font-size:0.92rem;
    color:var(--ink-soft);
    font-weight:500;
  }
  nav.links a:hover{color:var(--stamp);}
  .btn{
    display:inline-flex;
    align-items:center;
    gap:8px;
    padding:11px 20px;
    border-radius:3px;
    font-weight:600;
    font-size:0.92rem;
    text-decoration:none;
    border:1.5px solid var(--ink);
    transition:transform 0.15s ease, background 0.15s ease, color 0.15s ease;
  }
  .btn-primary{
    background:var(--ink);
    color:var(--paper);
  }
  .btn-primary:hover{
    background:var(--stamp);
    border-color:var(--stamp);
    transform:translateY(-1px);
  }
  .btn-ghost{
    background:transparent;
    color:var(--ink);
  }
  .btn-ghost:hover{
    background:var(--ink);
    color:var(--paper);
  }
  .nav-cta{display:block;}
  @media (max-width:760px){
    nav.links a:not(.nav-cta){display:none;}
  }

  /* ---------- HERO ---------- */
  .hero{padding:76px 0 88px;}
  .hero-grid{
    display:grid;
    grid-template-columns:1.05fr 0.95fr;
    gap:56px;
    align-items:center;
  }
  @media (max-width:900px){
    .hero-grid{grid-template-columns:1fr; gap:44px;}
  }
  .eyebrow{
    display:inline-flex;
    align-items:center;
    gap:8px;
    font-family:'IBM Plex Mono', monospace;
    font-size:0.76rem;
    letter-spacing:0.08em;
    text-transform:uppercase;
    color:var(--muted);
    margin-bottom:20px;
  }
  .eyebrow::before{
    content:'';
    width:7px;
    height:7px;
    background:var(--verified);
    border-radius:50%;
    display:inline-block;
  }
  h1.headline{
    font-size:clamp(2.2rem, 4.2vw, 3.35rem);
    line-height:1.1;
    margin-bottom:22px;
  }
  h1.headline em{
    font-style:italic;
    color:var(--stamp);
  }
  .hero p.lede{
    font-size:1.13rem;
    color:var(--ink-soft);
    max-width:540px;
    margin-bottom:32px;
  }
  .hero-ctas{
    display:flex;
    gap:14px;
    flex-wrap:wrap;
    margin-bottom:36px;
  }
  .hero-fine{
    font-family:'IBM Plex Mono', monospace;
    font-size:0.78rem;
    color:var(--muted);
    display:flex;
    gap:22px;
    flex-wrap:wrap;
  }
  .hero-fine span{display:flex; align-items:center; gap:6px;}
  .hero-fine span::before{content:'✓'; color:var(--verified); font-weight:700;}

  /* ---------- TICKET QUEUE (signature element) ---------- */
  .queue-card{
    background:var(--paper-raised);
    border:1px solid var(--rule);
    border-radius:6px;
    box-shadow:0 18px 40px -22px rgba(27,36,48,0.35);
    overflow:hidden;
  }
  .queue-head{
    display:flex;
    align-items:center;
    justify-content:space-between;
    padding:14px 18px;
    border-bottom:1px solid var(--rule);
    font-family:'IBM Plex Mono', monospace;
    font-size:0.74rem;
    color:var(--muted);
    text-transform:uppercase;
    letter-spacing:0.06em;
  }
  .queue-head .dot{
    width:7px; height:7px; border-radius:50%; background:var(--bright);
    display:inline-block; margin-right:6px;
    animation:pulse 2.2s ease-in-out infinite;
  }
  @keyframes pulse{
    0%,100%{opacity:1;}
    50%{opacity:0.35;}
  }
  .queue-body{
    height:340px;
    overflow:hidden;
    position:relative;
    padding:6px 0;
  }
  .queue-list{display:flex; flex-direction:column;}
  .queue-item{
    display:flex;
    align-items:flex-start;
    gap:12px;
    padding:12px 18px;
    border-bottom:1px dashed var(--rule);
    opacity:0;
    animation:queueIn 0.5s ease forwards;
  }
  .queue-item .time{
    font-family:'IBM Plex Mono', monospace;
    font-size:0.74rem;
    color:var(--muted);
    white-space:nowrap;
    padding-top:2px;
  }
  .queue-item .txt{
    font-size:0.88rem;
    color:var(--ink-soft);
    flex:1;
  }
  .queue-item .stamp-check{
    font-family:'IBM Plex Mono', monospace;
    font-size:0.72rem;
    font-weight:600;
    color:var(--verified);
    border:1px solid var(--verified);
    border-radius:3px;
    padding:1px 6px;
    white-space:nowrap;
    transform:rotate(-4deg);
  }
  @keyframes queueIn{
    from{opacity:0; transform:translateY(6px);}
    to{opacity:1; transform:translateY(0);}
  }
  .queue-foot{
    padding:12px 18px;
    border-top:1px solid var(--rule);
    font-family:'IBM Plex Mono', monospace;
    font-size:0.72rem;
    color:var(--muted);
    background:var(--paper);
  }

  /* ---------- SECTION SHARED ---------- */
  section{padding:88px 0;}
  .section-head{max-width:660px; margin-bottom:52px;}
  .section-eyebrow{
    font-family:'IBM Plex Mono', monospace;
    font-size:0.76rem;
    letter-spacing:0.08em;
    text-transform:uppercase;
    color:var(--stamp);
    margin-bottom:12px;
    display:block;
  }
  .section-head h2{
    font-size:clamp(1.7rem, 2.6vw, 2.3rem);
    margin-bottom:14px;
  }
  .section-head p{color:var(--ink-soft); font-size:1.02rem;}

  /* ---------- SERVICES GRID ---------- */
  .services-grid{
    display:grid;
    grid-template-columns:repeat(3, 1fr);
    gap:22px;
  }
  @media (max-width:900px){
    .services-grid{grid-template-columns:1fr 1fr;}
  }
  @media (max-width:600px){
    .services-grid{grid-template-columns:1fr;}
  }
  .scard{
    background:var(--paper-raised);
    border:1px solid var(--rule);
    border-radius:8px;
    padding:26px 24px;
    position:relative;
  }
  .scard.flagship{
    border-color:var(--ink);
    border-width:1.5px;
  }
  .scard .stag{
    font-family:'IBM Plex Mono', monospace;
    font-size:0.68rem;
    text-transform:uppercase;
    letter-spacing:0.06em;
    color:var(--stamp);
    display:block;
    margin-bottom:10px;
  }
  .scard h3{
    font-size:1.08rem;
    margin-bottom:10px;
    line-height:1.3;
  }
  .scard p{
    color:var(--ink-soft);
    font-size:0.9rem;
    margin:0;
  }

  /* ---------- MANIFESTO BAND ---------- */
  .manifesto{
    background:var(--ink);
    color:var(--paper);
    padding:64px 0;
  }
  .manifesto .wrap{
    display:grid;
    grid-template-columns:0.85fr 1.15fr;
    gap:48px;
    align-items:center;
  }
  @media (max-width:820px){
    .manifesto .wrap{grid-template-columns:1fr;}
  }
  .manifesto h2{
    color:var(--paper);
    font-size:clamp(1.5rem, 2.4vw, 2.05rem);
  }
  .manifesto .section-eyebrow{color:#5FDCE3;}
  .manifesto p.sub{
    color:#A9BEC1;
    margin-top:14px;
    max-width:400px;
    font-size:0.96rem;
  }
  .manifesto-list{
    display:grid;
    grid-template-columns:1fr 1fr;
    gap:16px 28px;
    list-style:none;
    margin:0;
    padding:0;
  }
  .manifesto-list li{
    font-size:0.92rem;
    padding:16px 0;
    border-top:1px solid rgba(247,249,249,0.14);
    color:#C9D6D8;
  }
  .manifesto-list li b{
    display:block;
    color:var(--paper);
    font-family:'IBM Plex Mono', monospace;
    font-size:0.7rem;
    text-transform:uppercase;
    letter-spacing:0.05em;
    margin-bottom:6px;
  }

  /* ---------- INDUSTRIES ---------- */
  .industries-primary{
    display:grid;
    grid-template-columns:1fr 1fr;
    gap:24px;
    margin-bottom:22px;
  }
  @media (max-width:820px){
    .industries-primary{grid-template-columns:1fr;}
  }
  .icard{
    background:var(--paper-raised);
    border:1px solid var(--rule);
    border-radius:8px;
    padding:30px 28px;
  }
  .icard .itag{
    font-family:'IBM Plex Mono', monospace;
    font-size:0.7rem;
    text-transform:uppercase;
    letter-spacing:0.06em;
    color:var(--muted);
    display:block;
    margin-bottom:12px;
  }
  .icard h3{font-size:1.3rem; margin-bottom:10px;}
  .icard p{color:var(--ink-soft); font-size:0.94rem; margin:0;}

  .industries-secondary{
    border:1px dashed var(--rule);
    border-radius:8px;
    padding:22px 26px;
    display:flex;
    gap:28px;
    flex-wrap:wrap;
    align-items:flex-start;
  }
  .industries-secondary .stag{
    font-family:'IBM Plex Mono', monospace;
    font-size:0.7rem;
    text-transform:uppercase;
    letter-spacing:0.06em;
    color:var(--muted);
    flex-shrink:0;
    padding-top:3px;
  }
  .secondary-items{
    display:flex;
    gap:32px;
    flex-wrap:wrap;
    flex:1;
  }
  .secondary-items div{max-width:280px;}
  .secondary-items h4{
    font-family:'IBM Plex Serif', serif;
    font-weight:600;
    font-size:1rem;
    margin:0 0 6px;
  }
  .secondary-items p{
    font-size:0.86rem;
    color:var(--muted);
    margin:0;
  }

  /* ---------- PROCESS ---------- */
  .process-list{display:flex; flex-direction:column;}
  .process-item{
    display:grid;
    grid-template-columns:90px 1fr;
    gap:24px;
    padding:30px 0;
    border-top:1px solid var(--rule);
  }
  .process-item:last-child{border-bottom:1px solid var(--rule);}
  .process-num{
    font-family:'IBM Plex Mono', monospace;
    font-size:0.85rem;
    color:var(--muted);
    padding-top:4px;
  }
  .process-item h3{font-size:1.2rem; margin-bottom:8px;}
  .process-item p{color:var(--ink-soft); max-width:560px; margin:0; font-size:0.96rem;}

  /* ---------- TRUST ---------- */
  .trust{
    background:var(--paper-raised);
    border-top:1px solid var(--rule);
    border-bottom:1px solid var(--rule);
  }
  .trust-grid{
    display:grid;
    grid-template-columns:repeat(3, 1fr);
    gap:28px;
  }
  @media (max-width:820px){
    .trust-grid{grid-template-columns:1fr;}
  }
  .tcard{padding:6px 0;}
  .tcard .ticon{
    width:38px;
    height:38px;
    border:1.5px solid var(--ink);
    border-radius:4px;
    display:flex;
    align-items:center;
    justify-content:center;
    font-family:'IBM Plex Mono', monospace;
    font-size:0.85rem;
    margin-bottom:16px;
    transform:rotate(-2deg);
  }
  .tcard h3{font-size:1.08rem; margin-bottom:8px;}
  .tcard p{color:var(--ink-soft); font-size:0.92rem; margin:0;}

  /* ---------- CTA BAND ---------- */
  .ctaband{text-align:center; padding:96px 0;}
  .ctaband h2{
    font-size:clamp(1.8rem, 3.4vw, 2.6rem);
    max-width:600px;
    margin:0 auto 18px;
  }
  .ctaband p{color:var(--ink-soft); max-width:480px; margin:0 auto 34px;}
  .stamp-graphic{
    display:inline-flex;
    align-items:center;
    gap:10px;
    font-family:'IBM Plex Mono', monospace;
    font-size:0.78rem;
    color:var(--stamp);
    border:1.5px solid var(--stamp);
    border-radius:4px;
    padding:6px 14px;
    transform:rotate(-2deg);
    margin-bottom:26px;
  }

  /* ---------- FOOTER ---------- */
  footer{border-top:1px solid var(--rule); padding:44px 0 36px;}
  .foot-grid{
    display:flex;
    justify-content:space-between;
    align-items:flex-start;
    flex-wrap:wrap;
    gap:24px;
  }
  .foot-brand{
    font-family:'IBM Plex Serif', serif;
    font-weight:700;
    font-size:1.05rem;
    margin-bottom:6px;
  }
  .foot-addr{font-size:0.88rem; color:var(--muted); line-height:1.7;}
  .foot-links{display:flex; gap:32px; flex-wrap:wrap;}
  .foot-col h4{
    font-family:'IBM Plex Mono', monospace;
    font-size:0.72rem;
    text-transform:uppercase;
    letter-spacing:0.06em;
    color:var(--muted);
    margin:0 0 12px;
  }
  .foot-col a{
    display:block;
    text-decoration:none;
    font-size:0.88rem;
    color:var(--ink-soft);
    margin-bottom:9px;
  }
  .foot-col a:hover{color:var(--stamp);}
  .foot-bottom{
    margin-top:36px;
    padding-top:20px;
    border-top:1px solid var(--rule);
    font-family:'IBM Plex Mono', monospace;
    font-size:0.72rem;
    color:var(--muted);
    display:flex;
    justify-content:space-between;
    flex-wrap:wrap;
    gap:10px;
  }

  .reveal{
    opacity:0;
    transform:translateY(14px);
    transition:opacity 0.6s ease, transform 0.6s ease;
  }
  .reveal.in{opacity:1; transform:translateY(0);}

/* ---------- INTERIOR PAGE HERO ---------- */
.page-hero{
  padding:56px 0 40px;
  border-bottom:1px solid var(--rule);
}
.page-hero h1{
  font-size:clamp(2rem, 3.6vw, 2.8rem);
  margin-bottom:14px;
}
.page-hero p{
  color:var(--ink-soft);
  font-size:1.05rem;
  max-width:620px;
  margin:0;
}

/* ---------- SERVICE DETAIL CARDS ---------- */
.service-detail{
  border:1px solid var(--rule);
  border-radius:8px;
  background:var(--paper-raised);
  padding:32px;
  margin-bottom:22px;
}
.service-detail .stag{
  font-family:'IBM Plex Mono', monospace;
  font-size:0.7rem;
  text-transform:uppercase;
  letter-spacing:0.06em;
  color:var(--stamp);
  display:block;
  margin-bottom:10px;
}
.service-detail h2{
  font-size:1.4rem;
  margin-bottom:14px;
}
.service-detail .sd-grid{
  display:grid;
  grid-template-columns:1fr 1fr;
  gap:24px;
  margin-top:18px;
}
@media (max-width:760px){
  .service-detail .sd-grid{grid-template-columns:1fr;}
}
.service-detail h4{
  font-family:'IBM Plex Mono', monospace;
  font-size:0.72rem;
  text-transform:uppercase;
  letter-spacing:0.05em;
  color:var(--muted);
  margin:0 0 10px;
}
.service-detail ul{
  list-style:none;
  margin:0;
  padding:0;
  display:flex;
  flex-direction:column;
  gap:9px;
}
.service-detail li{
  font-size:0.92rem;
  color:var(--ink);
  display:flex;
  gap:8px;
}
.service-detail li::before{
  content:'—';
  color:var(--stamp);
  flex-shrink:0;
}

/* ---------- ABOUT / LEADERSHIP ---------- */
.leader-card{
  display:grid;
  grid-template-columns:120px 1fr;
  gap:28px;
  align-items:flex-start;
  background:var(--paper-raised);
  border:1px solid var(--rule);
  border-radius:8px;
  padding:32px;
  margin-bottom:40px;
}
@media (max-width:600px){
  .leader-card{grid-template-columns:1fr;}
}
.leader-avatar{
  width:100px;
  height:100px;
  border-radius:50%;
  background:var(--ink);
  color:var(--paper);
  display:flex;
  align-items:center;
  justify-content:center;
  font-family:'IBM Plex Serif', serif;
  font-weight:700;
  font-size:1.6rem;
}
.leader-card h3{font-size:1.25rem; margin-bottom:4px;}
.leader-card .role{
  font-family:'IBM Plex Mono', monospace;
  font-size:0.78rem;
  color:var(--stamp);
  display:block;
  margin-bottom:14px;
}
.leader-card p{color:var(--ink-soft); font-size:0.95rem; margin:0 0 10px;}

.values-grid{
  display:grid;
  grid-template-columns:repeat(3, 1fr);
  gap:24px;
}
@media (max-width:760px){
  .values-grid{grid-template-columns:1fr;}
}
.value-card h3{font-size:1.05rem; margin-bottom:8px;}
.value-card p{color:var(--ink-soft); font-size:0.92rem; margin:0;}
.value-card .vnum{
  font-family:'IBM Plex Mono', monospace;
  font-size:0.72rem;
  color:var(--muted);
  display:block;
  margin-bottom:10px;
}

/* ---------- CONTACT ---------- */
.contact-grid{
  display:grid;
  grid-template-columns:1fr 1fr;
  gap:44px;
}
@media (max-width:820px){
  .contact-grid{grid-template-columns:1fr;}
}
.contact-info h3{font-size:1.1rem; margin-bottom:12px;}
.contact-info p{color:var(--ink-soft); font-size:0.94rem; margin-bottom:22px;}
.contact-method{
  display:flex;
  align-items:center;
  gap:12px;
  padding:14px 0;
  border-top:1px solid var(--rule);
  text-decoration:none;
  color:var(--ink);
}
.contact-method:last-child{border-bottom:1px solid var(--rule);}
.contact-method .cicon{
  width:34px;
  height:34px;
  border:1.5px solid var(--ink);
  border-radius:4px;
  display:flex;
  align-items:center;
  justify-content:center;
  font-family:'IBM Plex Mono', monospace;
  font-size:0.7rem;
  flex-shrink:0;
}
.contact-method .clabel{
  font-family:'IBM Plex Mono', monospace;
  font-size:0.68rem;
  text-transform:uppercase;
  color:var(--muted);
  display:block;
}
.contact-method .cvalue{font-size:0.95rem; font-weight:500;}
.contact-method:hover .cvalue{color:var(--stamp);}

.form-card{
  background:var(--paper-raised);
  border:1px solid var(--rule);
  border-radius:8px;
  padding:30px;
}
.form-card label{
  display:block;
  font-family:'IBM Plex Mono', monospace;
  font-size:0.7rem;
  text-transform:uppercase;
  letter-spacing:0.05em;
  color:var(--muted);
  margin-bottom:8px;
  margin-top:18px;
}
.form-card label:first-of-type{margin-top:0;}
.form-card input,
.form-card textarea{
  width:100%;
  padding:11px 12px;
  border:1px solid var(--rule);
  border-radius:4px;
  background:var(--paper);
  font-family:'IBM Plex Sans', sans-serif;
  font-size:0.94rem;
  color:var(--ink);
}
.form-card input:focus,
.form-card textarea:focus{
  outline:2px solid var(--stamp);
  outline-offset:1px;
  border-color:var(--stamp);
}
.form-card textarea{resize:vertical; min-height:110px;}
.form-card button{
  margin-top:22px;
  width:100%;
  justify-content:center;
  cursor:pointer;
}
.form-note{
  font-family:'IBM Plex Mono', monospace;
  font-size:0.74rem;
  color:var(--muted);
  margin-top:14px;
}

/* ---------- LEGAL PAGES ---------- */
.legal-content{
  max-width:760px;
}
.legal-content h2{
  font-size:1.2rem;
  margin:36px 0 12px;
}
.legal-content h2:first-child{margin-top:0;}
.legal-content p{
  color:var(--ink-soft);
  font-size:0.95rem;
  margin:0 0 14px;
}
.legal-content ul{
  color:var(--ink-soft);
  font-size:0.95rem;
  margin:0 0 14px;
  padding-left:20px;
}
.legal-content li{margin-bottom:6px;}
.legal-content .effective{
  font-family:'IBM Plex Mono', monospace;
  font-size:0.78rem;
  color:var(--muted);
  margin-bottom:32px;
  display:block;
}

/* ---------- BREADCRUMB-ish page tag ---------- */
.page-eyebrow{
  font-family:'IBM Plex Mono', monospace;
  font-size:0.76rem;
  letter-spacing:0.08em;
  text-transform:uppercase;
  color:var(--stamp);
  display:block;
  margin-bottom:14px;
}