Back-office support built for construction, insurance, clinics & the trades.
Every SBSO specialist trains on the workflow of the industry they support — the tools, the terminology, the pace — not generic back-office tasks.
Construction Companies
Lead callbacks, estimating and takeoff support, permits, crew scheduling, and AR — for GCs, roofers, remodelers, and specialty subs who need more bids out the door.
See construction support → Independent agenciesInsurance Agencies
Policy servicing, same-day COIs, renewals, carrier follow-up, and producer appointment setting — retention protected without adding CSR headcount.
See agency support → Dental, chiro, PT, med spaDental & Medical Clinics
New-patient scheduling, recall and reactivation, insurance verification, and claims follow-up — so your front desk can focus on the patients in front of them.
See clinic support → HVAC, plumbing, electricalHome Service Trades
Call answering and booking, estimate follow-up, maintenance-plan renewals, and invoicing — so techs stay in the truck and phones never ring out.
See trades support →Generic back-office help doesn't know your workflow.
A generalist VA learns your systems on your dime. Every SBSO specialist already understands the workflow of the industry they're placed in before they ever touch your account.
The terminology is already known
COIs, endorsements, takeoffs, recall, eligibility checks, dispatch — no ramp-up spent explaining basic vocabulary.
The tools are already familiar
AMS platforms, estimating software, practice-management and field-service systems — specialists are matched to what you already use.
The pace is already understood
Insurance runs on renewal cycles. Construction runs on bid deadlines. Clinics run on a full schedule. Trades run on the phone. Support is built around the rhythm that actually matters to your business.
Don't see your industry listed?
Tell us what you run. If it's a fit for a managed operation, we'll say so honestly.
Book a free discovery call